Privacy Policy

Last updated: July 2026

1. Our Commitment to Your Privacy Styling with Sandy (ABN: 66561327065) is committed to protecting your personal information and handling it with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you consent to the collection and use of your information as described in this policy.

2. Who We Are Styling with Sandy is a personal styling business owned and operated by Sandy Schofield.

3. What Personal Information We Collect We collect only the information necessary to provide our services and communicate with you effectively. This may include:

  • Your name

  • Email address

  • Phone number

  • Location or suburb

  • Information you share with us about your lifestyle, style preferences, and personal goals during consultations

  • Payment information (processed securely - we do not store full payment details)

  • Photos taken during sessions, where you have provided consent

  • Any other information you choose to share with us directly

4. How We Collect Your Information We collect your personal information in the following ways:

  • Directly from you when you complete a contact or booking form on our website

  • When you email, call, or message us directly

  • During your styling session or consultation

  • When you interact with us on social media

  • Through our booking system [Acuity/insert platform name] when you schedule an appointment

  • Via cookies and analytics tools when you visit our website (see Section 9)

5. Why We Collect Your Information Your personal information is collected and used for the following purposes:

  • To respond to your enquiries and communicate with you

  • To confirm and manage your bookings

  • To deliver our styling services effectively and in a personalised way

  • To process payments

  • To send you relevant updates, offers, or information about our services (only where you have opted in)

  • To improve our website and services

  • To meet our legal and administrative obligations

We will never use your information for purposes beyond what is described in this policy without your consent.

6. Marketing Communications If you have opted in to receive marketing communications from us, we may occasionally send you updates about new services, upcoming events, special offers, or styling tips we think you'll find valuable.

You can opt out at any time by:

We will process your opt-out request promptly.

7. Sharing Your Information We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third parties only where necessary to deliver our services or meet our legal obligations. These may include:

  • Our booking platform [Acuity - not currently in use]

  • Our website platform (Squarespace)

  • Our email marketing platform [Squarespace]

  • Payment processors [not applicable]

  • Professional advisors such as accountants or lawyers, where required

All third party service providers are required to handle your information securely and in accordance with applicable privacy laws.

We may also disclose your information if required to do so by law or in response to a valid legal request.

8. Photography & Social Media From time to time, Sandy may request your permission to photograph your session for use on the Styling with Sandy website, social media channels, or marketing materials.

Your participation is entirely voluntary. We will always seek your written consent before using any images of you publicly. You may withdraw your consent at any time by contacting us directly.

9. Cookies & Website Analytics Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve your experience.

Cookies are small text files stored on your device. They do not identify you personally but help us understand site traffic and behaviour.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website.

10. How We Store & Protect Your Information We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Your information is stored securely using [Squarespace - e.g. password-protected systems, secure cloud storage]. We regularly review our security practices to ensure your information remains protected.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or de-identify it.

11. Accessing & Correcting Your Information You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date.

To make a request, please contact us at:

We will respond to your request within a reasonable timeframe. In some circumstances we may need to verify your identity before providing access.

12. Complaints If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, we encourage you to contact us first so we can work to resolve your concern.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

13. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a revised date. We encourage you to review this page periodically.

Continued use of our website or services following any changes constitutes your acceptance of the updated policy.

14. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to get in touch.